000 00392nam a2200145Ia 4500
020 _a0133107078
082 _b.1601
_a658
100 _a"Joe Peppard and Philip Rowland"
245 4 _aThe essence of business process re-engineering
260 _bNew York ; Prentice Hall, 1995.
_aUK
_c1995
300 _a256
944 _cBK
999 _c479071
_d479071