000 00375nam a2200157Ia 4500
020 _a9781722351618
040 _cPK-LaCSn
082 _b757
_a000
100 _aBlanchard Ken
245 4 _aThe one minute apology
260 _c2003
_aIndia
_bHarper Collins Publisher
300 _a70
942 _2ddc
_cBK
999 _c357148
_d357148